When physical hinders digital
July 23rd, 2009 § 1 Comment
To follow up on my previous post Whose Culture?, I came across this insightful little rant by Kirk McMurray on smart.fm’s [devlunch]. Kirk makes a point here that clearly states why we struggle to find new business models in the face of information wanting to be free to roam the ether. Here’s how I’d paraphrase it: We’re limited by the familiar metaphors of physical commerce when we try to conceive new business models for digital content. Watch Kirk state his take on the Free debate here:
[Youtube=http://www.youtube.com/watch?v=vFIQRcDZMoo]
Is Design Planning the future of Account Planning?
June 29th, 2009 § 1 Comment

On Thursday, I learned that the 2009 Account Planning Conference has been cancelled. It seems we’ll miss this year’s installment of prognostication (and pontification) over the future of planning.
In recent years, the planning conference has seen a fair amount of design thinking infused into both philosophy and process — the “actions speak louder than words” era is upon us. The Jay Chiat Awards call for entries was certainly evidence of this; two categories call for cases involving product design thinking.
It’s also interesting how traditional agencies are beginning to resemble design consultancies. Just have a look at this PSFK panel discussion on agencies thinking outside the traditional agency-client relationship to build brands from the ground up:
I would hope that as a part of this shift, Account Planning will play a major role in bringing the principles of human-centered design to bear on IP. Otherwise, agencies best leave it to the design minds at places like Continuum. Their short film “Resonance” is a great introduction to design planning, offering some hints as to how agencies must change traditional organizational structures if they are to succeed at creating truly relevant IP:
